These Terms & Conditions (from now on referred to as the “Terms,” “Terms of Use,” or “Terms of Service”) shall govern the relationship between Quarterly Home Services, LLC, having its principal office at 5900 Balcones Dr. Ste 100, Austin, TX 78731-4298 (from now on referred to the “Company” or “Quarterly Home Services” or “us” or “our” or “we”) and you (from now on referred to “you” or “your” or “user(s)” or “customer(s)” or “client(s)”). They shall also govern your use of www.quarterlyhomeservices.com (from now on individually as well as collectively, referred to as the “Website” or “Site”).

 

Please read these Terms carefully. Our Disclaimer, Cancellation & Refund Policy, Privacy Policy Statement, and Cookie Policy form the entire agreement between you and Quarterly Home Services. You may not use the Site or our services if you do not accept these Terms.

 

Additionally, whenever you make a payment on our website, the same is governed by our Disclaimer, Cancellation & Refund Policy, Privacy Policy Statement, and Cookie Policy. How we collect, use, store, share, and transmit your data is governed by these Terms & Conditions, which shall be read in conjunction with our Disclaimer, Cancellation & Refund Policy, Privacy Policy statement, and Cookie Policy.

 

Acceptance of the Terms & Conditions

By accessing, using, or registering for our services through our Website in any way or by clicking on a button or taking similar action to signify your affirmative acceptance of these Terms, you at this moment represent that:

• You have read, understood, and agreed to be bound by these Terms and any future updates and additions, as published occasionally on the Website.

• You are a property owner in Texas, of sound mind, and at least of the minimum legal age as per the laws of the State of Texas. If you are not of the age of majority, you must have permission from your lawful guardian to use and access or make purchases on the Website.

• You can book our services for any property you are the legal owner of or have been expressly authorized by such legal owner. 

• We must not have previously deactivated your account for violation of law or any of our policies.

• You have read, understood, and consented to our Disclaimer, Cancellation, Refund Policy, Privacy Policy Statement, and Cookie Policy.

 

ACCOUNTS, PASSWORDS AND SECURITY

Account Registration: To access various parts of the Website and to use multiple services of Quarterly Home Services, LLC, you might be required to register and create an account with us. When setting up and maintaining your account, you must provide and continue to provide accurate and complete information about yourself. You will create a password and an account as part of the registration process. 

Security: You are responsible for maintaining the confidentiality of the password and account and are fully responsible for all activities under your account, including, without limitation, all actions by sub-users registered under your account. You agree to (a) immediately notify us of any unauthorized use of your password or account or any other security breach and (b) ensure that you exit your account at the end of each session. We cannot and will not be liable for any loss, damage, or other liability arising from your failure to comply with this Section or any unauthorized access to or use of your account.

Inaccurate Information: If we have reasonable grounds to suspect that any of the information you submitted is untrue, inaccurate, outdated, or incomplete, we may terminate your account and refuse current or future use of any or all services.

 

Use of the Site, your rights and responsibilities

   Allowed uses, your rights, and responsibilities:

• Directions of Use: You must follow any guidelines, policies, or directions of use associated with each site's services.

• Access to the House: You must ensure that we have whole, unhindered access to the house you requested us to service during the booked time slot. 

• Safety of items: You are responsible for maintaining the safety of all the items in the house. We shall not be liable for any loss to your belongings or your tenant's. 

• Information: Whenever prompted, you must provide correct, accurate, and updated information. 

• Material: For these Terms, “material” shall mean any text, video, or sound material published on the Website, whether a copyright of Quarterly Home Services, its licensors, or any third party. You are not allowed to download or print the material, or extracts from it, systematically or regularly or otherwise to create a database in electronic or paper form comprising all or part of the material appearing on the Website. You must not reproduce any part of the Website or the material, transmit it to or store it on any other website, or disseminate any part in any other form unless we have indicated that you may do so. 

 

Restricted uses:

• You cannot use our Site or purchase our services for resale;

• You must not misuse or interfere with the Services or Website or try to access them using a method other than the interface and instructions we provide. You may use the Services only as permitted by law and per our directions. 

• You must not:

  • republish material from this Website;

  • sell, rent, or sub-license material from the Website;

  • show any material from the Website in public without our consent;

  • edit or otherwise modify any material on the Website (other than editing your information as per the method provided);

  • reproduce, duplicate, copy, or otherwise exploit material on our Website for a commercial purpose or distribution.

  • redistribute material from the Website, except for content specific content expressly made available for redistribution with our written consent and according to our terms;

  • infringe or violate our Intellectual Property Rights or the Intellectual Property Rights of our licensors or any third party;

  • We reserve the right to restrict your access to any areas of our Website, or indeed our whole Website, at our discretion.

• You must not use our Website in any way that causes, or may cause, damage to the Website or impairment of the availability or accessibility of the Website; or in any way which is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity.

• You must not use our Website to copy, store, host, transmit, send, use, publish, or distribute any material that consists of (or is linked to) any spyware, computer virus, trojan horse, worm, keystroke logger, rootkit or other malicious computer software.

• You must not conduct any systematic or automated data collection activities (including, without limitation, scraping, data mining, data extraction, and data harvesting) on or with our Website without our express written consent.

 

If you violate or do not comply with any of the terms mentioned in these Terms & Conditions, we reserve the right to suspend or terminate your account or your access to the Website or our services at our sole discretion.

 

Service

We provide inspection and preventative maintenance services for homeowners and landlords who own residential real estate properties. Please note that we are not licensed in any of the fields described in our service, and our job is limited to providing a report on the cosmetic condition of your property (in PDF form). Please read our detailed Disclaimer posted on our Site before booking our services. We offer a quarterly service plan. Once you book your first service, we will schedule  your next service 3 months from the date we completed the first service with a possible variance of 1-5 days from the 90 days we initially completed the previous service. We will allow cancellations up to the prior day of any scheduled inspection. However, there will be no cancellations on the same day of service. There are no refunds. Please refer to our Cancellation & Refund Policy for more information. 

 

We offer preventative maintenance and inspect the following items for a fee per visit and under three quarterly plans:

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 Basic Plan

• Change Air Filters. (2, 1-inch filters included)* (quarterly)

• Check the attic AC drip pan for clogged drain lines to avoid water-damaged claims. (quarterly)

• Check the outside AC condenser for dirty AC coil for optimal energy efficiency. (quarterly)

• Add vinegar to the AC attic drain line to help prevent clogs. (semi-annual)

• Change batteries to thermostats. Batteries included. (annual). 

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 Plus Plan

• Change Air Filters. (2, 1-inch filters included)* (quarterly)

• Check the attic AC drip pan for clogged drain lines to avoid water-damaged claims. (quarterly)

• Check the outside AC condenser for dirty AC coil for optimal energy efficiency. (quarterly)

• Add vinegar to the AC attic drain line to help prevent clogs. (semi-annual)

• Change batteries to thermostats. Batteries included. (annual). 

• Test Carbon monoxide detectors and smoke detectors. (quarterly)

• Check the attic for signs of rodent infestation. (quarterly)

• Check the water heater for leaks. (quarterly)

• Check washing machine connections. (quarterly)

• Check under sinks for any leaks. (quarterly)

• Run a dishwasher cleaner to remove calcium build-up & soap scum. (quarterly)

• Run a disposal cleaner. (quarterly)

• Change batteries to smoke detectors. Batteries included. (semi-annual)

• Lubricate Interior / Exterior Doors. (annual)​

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Premium Plan

• Change Air Filters. (2, 1-inch filters included)* (quarterly)

• Check the attic AC drip pan for clogged drain lines to avoid water-damaged claims. (quarterly)

• Check the outside AC condenser for dirty AC coil for optimal energy efficiency. (quarterly)

• Add vinegar to the AC attic drain line to help prevent clogs. (semi-annual)

• Change batteries to thermostats. Batteries included. (annual).

• Test Carbon monoxide detectors and smoke detectors. (quarterly)

• Check the attic for signs of rodent infestation. (quarterly)

• Check the water heater for leaks. (quarterly)

• Check washing machine connections. (quarterly)

• Check under sinks for any leaks. (quarterly)

• Run a dishwasher cleaner to remove calcium build-up & soap scum. (quarterly)

• Run a disposal cleaner. (quarterly)

• Change batteries to smoke detectors. Batteries included. (semi-annual)

• Lubricate Interior / Exterior Doors. (annual)

• Spray wasp nests (quarterly)

• Brick cracks, eave separation, corner pops, & soil separation from foundation. (quarterly)

• Inspect the roof for any missing shingles. (quarterly)

• Inspect gutters for debris and clogs. (quarterly)

• Check landscaping to mitigate rodent & termite intrusion. (quarterly)

• Check exterior siding and caulking. (quarterly)

• Disconnect hoses and install insulated foam covers. (annual)

• Lubricate garage door chain, spring(s), and hinges. (annual)

• As your home advocate, we are happy to address any concerns you have about your home.​

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Additional Services 

In addition to our standard maintenance packages, Quarterly Home Services, LLC offers the following optional services for an additional fee. By requesting any additional services, the client agrees to the terms outlined above and the general terms of service for Quarterly Home Services, LLC. 

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1. Dryer Vent Cleaning: Our dryer vent cleaning service removes lint and debris buildup from the dryer vent line which start at the driver vent connection to your dryer located at the wall and goes until termination of the top of the vent. We do not get on your roof and will use a wet dry vacuum and a dryer vent cleaning kit to disturb and remove as much lint as the kit can remove as intended. Some lint may remain. We do not clean your dryer of any lint build up as this is the responsibility of the homeowner / tenant. We recommend this to be done on an annual basis for optimal safety and performance. 

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2. AC Condenser Coil Cleaning: We perform a detailed cleaning of the outdoor AC condenser coil to ensure proper airflow, improve energy efficiency, and extend the life of your HVAC system. We will clean out debris from the bottom of the interior of the unit and apply a cleaner to the condenser coils and spray the condenser with a light water spray to remove the dirt and debris from the coils. We have to remove the breaker at the AC Condenser for safety purposes for our employee during the cleaning. Your AC will not be able to be operated during the cleaning process. Th is service is recommended once or twice a year depending on how dirty the unit(s) get. 

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3. The Tenant Check-Up Service: Designed for landlords and property managers, this service includes a detailed inspection of the rental property to assess tenant care and property condition. The inspection covers all interior rooms, exterior areas, and visible signs of damage, along with the checks for unauthorized pets or smoking. A comprehensive report with photos will be provided to the property owner. 

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Scheduling and Payment

These services can be scheduled as a standalone visit or added to a scheduled quarterly maintenance visit. Payment is due opon completion of the service unless otherwise agreed in writing. We will send an invoice to the email on record for payment. 

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Service Limitations

Quarterly Home Services, LLC reserves the right ot refuse additional services if conditions are unsafe or if proper access is not provided. Results and effectiveness may vary based on the current condition of the equipment and property. 

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Ownership Rights

This Website, its logos, content, designs, trade dress, trade name, and all of our services shall remain the sole property of Quarterly Home Services, LLC and its licensors, as the case may be. Your use of or access to this Website or use of our services shall not transfer or assign to you any ownership or other proprietary rights in or to this Website, services, content, or designs published by us or our licensors or third parties. This Website and the Content, including the trademark, logo, copyright, design, layout, typography, underlying HTML, Java scripts, text, audio clips, video clips, and graphics, and in the expression of the information contained herein, whether as a compilation or otherwise is protected by relevant Intellectual Property laws, rules and regulations. Trademarks, trade names, and designs appearing on this Website are the exclusive property of or are licensed to Quarterly Home Services, LLC, and are protected. No use of a trademark, trade dress, trade name, or design appearing on this Website may be made without the prior written permission of Quarterly Home Services, LLC.

 

Privacy

Please refer to our website's detailed Privacy Policy statement to learn what data we collect and how we use, store, or share it.

 

Links to Third-party Sites 

The Website might contain links to third-party websites, products, and services. For example, the Website works with third-party payment service providers to provide the most convenient payment options. Quarterly Home Services, LLC does not control such third-party links, and Quarterly Home Services, LLC is not responsible for any third-party links. Quarterly Home Services, LLC provides access to these third-party links only for your convenience and does not review, approve, monitor, endorse, warrant, or make any representations concerning third-party links. You shall use all third-party links at your own risk and should apply a suitable level of caution and discretion in doing so. Whenever you click on such links, you are taken to that respective third-party website, which will take you out of our Website's jurisdiction. Therefore, you shall be governed by the terms & conditions, privacy policy, and other policies of such third-party websites, and we suggest that you read those policies. In case of any damage due to such action of third-party links, Quarterly Home Services, LLC shall not be responsible.

 

Orders, Payments and Taxes

All orders are subject to acceptance, and you agree to pay for the services you purchase on our Website. You authorize us or our third-party payment service providers to charge your debit or credit card or process other means of payment for that payment. You shall be responsible for bearing all the applicable taxes and duties (wherever applicable). We reserve the right to modify the prices of our products and services or discontinue any services without prior notice. We have subscription plans. Once you book your first service, you will receive an automatic payment deduction for all subsequent inspections. We will allow cancellations up to the prior day of any scheduled inspection. However, there will be no cancellations on the same inspection day. Please read our Cancellation & Refund Policy for more information. 

 

Refunds 

No refunds. We have a strict no-refund policy. In the unlikely event that you are dissatisfied with our services, you can contact us at support@quarterlyhomeservices.com to attempt to figure out a solution at our sole discretion. To understand this, please refer to our detailed Cancellation & Refund Policy on our Website to understand when and how we process refunds.

 

Limitation of Liability

• To the maximum extent permitted by law, in no event shall Quarterly Home Services, LLC (or our licensors or affiliates) be liable to you or any third party for any lost profits, lost data, costs of procurement of substitute services, or any indirect, consequential, exemplary, incidental, special or punitive damages arising from or relating to these terms or your use of, or inability to use or purchase from, the Site, even if Quarterly Home Services, LLC has been advised of the possibility of such damages. Access to and use of the Site is at your discretion and risk, and you will be solely responsible for any damage to your house, device, or computer system.

• To the maximum extent permitted by law, notwithstanding anything to the contrary contained herein, our liability to you for any damages arising from or related to these Terms (for any cause whatsoever and regardless of the form of the action) will at all times be limited to the amount paid by you to us in the last six (six) months. The existence of more than one claim will not enlarge this limit. 

 

Indemnity

You acknowledge to defend, indemnify and hold Quarterly Home Services, LLC, its owners, affiliates, directors, officers, employees, agents, partners, and any other licensors (hereinafter referred to as “Indemnified Party”) harmless from and against any claim, disputes, fine, liability, demand or expense, including reasonable attorneys’ fees, made by a third party, relating to, or arising from:

• Your violation of ours or any third-party right, including without limitation to any right to privacy, publicity rights, defamation, or intellectual property rights;

• Your wrongful or improper use of our services;

• Your violation of any applicable laws, rules, or regulations or any other applicable law through or related to the use of our services;

• Your violation of these Terms or any other policy of Quarterly Services, LLC as associated with our services;

• The indemnifications above will survive the termination or expiration of these Terms and/or your use of our services.

 

Governing Law and Dispute Resolution

• Governing Law: The Terms and any dispute arising from the same will be governed by applicable laws of the State of Texas.

• Exclusive Jurisdiction: All disputes must first be attempted to be resolved amicably, failing which, such controversy, conflict, or dispute shall be finally settled by bringing it before the appropriate State or Federal courts in the State of Texas. 

 

Notices

When you use the Website or send emails to Quarterly Home Services, LLC you communicate with us electronically. You consent to receive electronically any communications related to your use of this Website. Quarterly Home Services, LLC will communicate with you by email, phone, or WhatsApp or posting notices on this Website. You agree that all agreements, notices, disclosures, and other communications you provide electronically satisfy any legal requirement that such communications be in writing. We may give notice utilizing a general notice via electronic mail to your email address, phone number, SMS, or WhatsApp as available. If You want to give notice to us, you can do so by dropping an electronic mail to support@quarterlyhomeservices.com

 

Indemnification 

You agree to indemnify, defend, and hold Quarterly Home Services, LLC, along with its affiliates and their respective officers, directors, employees, and agents, harmless from any claims, liabilities, damages, losses, and expenses that arise from your violation of these Terms or misuse of our services.

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Governing Laws 

These Terms and Conditions are governed by the laws of the State of Texas, without regard to principles of conflict of law.

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Modification of Terms

We reserve the right to update or modify these Terms at any time. Changes will take effect when posted on our Website. Your continued use of the services signifies acceptance of the updated Terms.

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Miscellaneous

• Severability: If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law, and the remaining provisions will continue in full force and effect.

• Waiver: Our failure to insist on or enforce strict performance of these Terms & Conditions shall not be construed as a waiver by us of any provision or any right that we have to enforce these Terms, and nor shall any course of conduct between Rent House Services and you or any other party be deemed to modify any provision of these Terms.

• Survival: Notwithstanding any other provisions of these Terms & Conditions or any general legal principles to the contrary, any provision of these Terms & Conditions that imposes or contemplates continuing obligations on either party shall survive the expiration or termination of these Terms & Conditions for any reason whatsoever.

• No Third-Party Beneficiaries: Except as otherwise expressly provided in these Terms & Conditions, there shall be no third-party beneficiaries to these Terms & Conditions.

• No Assignment: You may not assign these Terms & Conditions (or any rights, benefits, or obligations hereunder) by operation of law or otherwise without the prior written consent of Rent House Services, which may be withheld at Rent House Services’s sole discretion. Any attempted assignment that does not comply with these Terms & Conditions shall be null and void. 

• Entire Agreement: The Terms, Disclaimer, Cancellation & Refund Policy, Privacy Policy, and Cookie Policy, together with any additional terms and conditions incorporated herein or referred to herein, constitute the entire Agreement between Quarterly Home Services, LLC and you, relating to the subject matter hereof, and supersedes any prior understanding or agreements (whether oral or written) regarding the subject matter, and may not be amended or modified except in writing or by making such amendments or modifications available on our Website.

• Force Majeure: Quarterly Home Services, LLC and its third-party delivery service providers will be excused from performance for any period during which, and to the extent that, such party or any subcontractor is prevented from performing any obligation or service, in whole or in part, as a result of causes beyond its reasonable control, and without its fault or negligence, including without limitation, acts of God, strikes, lockouts, riots, acts of terrorism or war, epidemics, communication line failures, power failures and government-imposed lockdowns or similar restrictions.

• Updates to these Terms: We may add, change, or update these Terms at any time, entirely at our discretion, with or without prior written notice. You are responsible for checking these Terms periodically. Your use of the Site after any amendments to the Terms shall constitute your acceptance of such amendments.

 

Grievance Officer/Designated Representative

In the event you have any grievance regarding anything related to these Terms or Disclaimer or Cancellation & Refund Policy or Privacy Policy or Cookie Policy, or with any content or service or product of Quarterly Home Services, LLC in that case, you may freely write your concerns to the Grievance Officer/Designated Officer at:

• Name: Sean Parks, Owner  

• Email: suppor@quarterlyhomeservices.com

• Contact: 940-487-7313

 

Feedback and Information

We welcome your questions or comments regarding the Terms. You can write to us via email: support@quarterlyhomeservices.com

 

Last updated on 08/24/2024